Introduction

Meria Chai ("we," "our," or "us") operates meriachai.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase, we collect information necessary to fulfill your order:

Name and email address
Shipping and billing address
Phone number (for shipping notifications)
Payment information (processed securely by Shopify Payments)

Automatically Collected Information

When you visit our website, we automatically collect certain information:

Device information (browser type, operating system)
IP address and approximate location
Pages visited and time spent on our site
Referring website

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and customer experience
Send marketing emails (only with your consent)

Information Sharing

We do not sell your personal information. We share your information only with:

Shopify (our e-commerce platform)
Shipping carriers to deliver your orders
Payment processors to complete transactions
Analytics providers to improve our website

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act and California Privacy Rights Act:

Right to Know: You can request what personal information we collect, use, and disclose
Right to Delete: You can request deletion of your personal information
Right to Correct: You can request correction of inaccurate personal information
Right to Opt-Out: We do not sell or share personal information as defined by California law
Right to Limit Use of Sensitive Personal Information: We do not intentionally collect sensitive personal information beyond what is necessary for order fulfillment
Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, email us at hello@meriachai.com with "California Privacy Request" in the subject line. We may verify your request before responding.

Cookies and Tracking Technologies

We use the following cookies and tracking technologies:

Essential (Shopify): Required for cart and checkout functionality
Analytics (Google Analytics 4): Helps us understand how visitors use our site (anonymized)
Marketing (Klaviyo): Email preferences and communications (with your consent)

You can control cookies through your browser settings. Blocking essential cookies may affect site functionality.

Do Not Sell or Share: We do not sell or share your personal information for cross-context behavioral advertising as defined by California law.

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through Shopify's secure payment system.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Meria Chai
101 Mason Street
Charlevoix, MI 49720
Email: hello@meriachai.com